Join Lindsey Veterinary Hospital as a Client Care Representative, your role is key in narrowing the gap between clients and veterinary care. Your empathy and organization will enhance the client experience.
As a central figure in our veterinary team, you will ensure smooth client interactions and efficient appointment management. Your responsibilities span welcoming clients, managing patient records, and communicating effectively with staff. This position fosters a professional atmosphere and supports clients during sensitive moments.
Key Responsibilities:
• Greet and assist clients and pets warmly
• Schedule appointments and maintain the calendar
• Conduct check-in/check-out processes accurately




• Document all client interactions in practice management software
• Handle payments and maintain reception area cleanliness
Requirements:
• High school diploma or equivalent
• Minimum 1 year customer service experience
• Basic computer skills and willingness to learn software
• Solid interpersonal communication capabilities
• Comfort with emotional circumstances in veterinary settings
Contribute to a nurturing environment for pets and their owners at Lindsey Veterinary Hospital.
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📌 Client Care Representative at Lindsey Veterinary (Penticton)
🏢 NVA Canada
📍 Penticton