Summary

Seasonal Sales Support team member providing client service and sales assistance through the contact centre during the holiday season. Act as a positive brand ambassador to create memorable client experiences while supporting sales and operational needs. This role requires flexibility to work nights, weekends and holidays in a fast-paced environment.

Responsibilities

- Serve as an effective brand ambassador in every client interaction to enhance the client experience.
- Provide hospitality and personalized service with the goal of supporting sales and service objectives.
- Support sales operations including POS functions, boxing and wrapping, and replenishing gifting supplies.
- Assist with engraving station duties and maintain orderly hospitality and sales areas where applicable.




- Support inventory tasks, special projects and communicate service issues to management.

Requirements

- Availability to work non-traditional business hours, including nights, weekends and holidays.
- Previous retail, luxury retail or client-related experience (such as hospitality) is required.
- Strong verbal and written communication and client service skills, with the ability to prioritize multiple tasks.
- Ability to work with a diverse client base in a rapid-changing environment.
- Authorization to work in Canada.

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📌 Seasonal Sales Support - Contact Centre (Toronto)
🏢 Brobston Group
📍 Toronto