Join Oak View Group as Guest Services Staff, focusing on fan engagement and safety during events at the TD Coliseum. Your efforts will ensure a positive experience for all attendees.
This role with Oak View Group calls for enthusiastic individuals to interact with fans, manage crowd flow, and assist with various operational tasks. Your involvement will help create an inviting workplace at the venue for concerts and sporting events, ensuring smooth event operations.
Key Responsibilities:
• Greet and assist fans upon their arrival
• Handle ticket verification and assist with entry
• Offer wayfinding support throughout the venue
• Ensure orderly crowd management and safety practices
• Provide excellent customer service for fan inquiries
Requirements:
• Smart Serve certification is required
• Beneficial experience in customer service roles
• Ability to remain calm in crowded settings
• Must be available for evening, weekend, and holiday shifts
• Excellent communication and teamwork skills
Elevate fan experiences and ensure safety at OVG's exciting live events.
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📌 Guest Services Staff for OVG Events (Hamilton)
🏢 Oak View Group
📍 Hamilton