Job TitleLondon Contact Centre Representative – Inbound Easyline Everyday BankingSalary$45,700 - $61,000 CADLocationLondon, Ontario, CanadaStart DateJuly 6th, 2026Training14 weeks full‑time paid training, mandatory in‑person onsite.Schedule: Monday – Friday, 9:00 am – 5:00 pm.Location: 275 Dundas Street, London, Ontario.Work Schedule (after training)Full Time: 37.5 hours per week, 5 days per week.Candidates must be versatile to work within business hours Monday to Sunday 6 am – 12 am, various start times.ResponsibilitiesMake people’s day: deliver an exceptional customer service experience by offering friendly support through knowledge of TD products, services and solutions.Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy.Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets.Never stop learning:



actively participate in ongoing training and coaching to continue growing and developing in the role.QualificationsHigh School Diploma or equivalent.Exceptional listening skills and curiosity to help customers meet their needs and resolve concerns (preference given to those with experience in financial or service industries).Ability to multitask and navigate through computer systems, applications, and multiple screens with speed and accuracy while balancing performance to meet metrics.Digital literacy across a broad range of devices (e.G., smartphones, tablets, laptops, headsets).Flexibility, resiliency, and a positive attitude when responding to challenging situations.Ability to work both independently and as part of a team.Integrity when managing sensitive customer information in alignment with regulatory and compliance guidelines related to servicing and sales practices.Additional InformationPart‑time positions are not available.National Occupation Classification (NOC)14201 – Banking, insurance and other financial clerks.#J-18808-Ljbffr

📌 Rep. Ii, Services Bancaires Courants, Centre De Contact - C$45,700 - C$61,000 A Year (Winnipeg)
🏢 Easyline Everyday Banking
📍 Winnipeg