Shine as a Box Office Customer Service Agent with The Grand Theatre, focusing on ticket sales and fostering positive patron interactions. This part time role allows you to assist customers in London, Ontario.
At The Grand Theatre, we’re looking for enthusiastic Audience Services Representatives to enhance our box office operations. You’ll play a key role in helping patrons find the right tickets and subscriptions while providing exemplary customer service. This position blends sales skills with the joy of engaging in theatre, making you an essential part of our mission.
Key Responsibilities:
• Welcome customers and respond to inquiries positively
• Process ticket sales and handle exchanges efficiently




• Promote subscriptions and special offerings effectively
• Maintain detailed and organized customer records
• Contribute to special projects and events
Requirements:
• Background in sales, retail, or customer engagement
• Exceptional communication and organizational abilities
• Flexibility to manage busy periods and shifting priorities
• Basic computer and mathematical skills required
• Readiness to work evenings and weekends as needed
Foster community connections while promoting the vibrant arts at The Grand Theatre.
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📌 Box Office Customer Service Agent at The Grand (London)
🏢 Professional Association of Canadian Theatres (PACT)
📍 London