Responsibilities

- Greet, assist and thank customers in a friendly manner, over the phone and in person.
- Answer fishing and hunting related questions and provide professional advice related to product information, technical features and methods of operation.
- Recommend related products to customers so they leave with everything they need.
- Direct customers to where to find information on the laws, regulations and safety guidelines of fishing and hunting in the area.
- Remain a product expert through continuously learning about recent products, new trends, emerging technologies.
- Ensure that retail tasks are executed efficiently (e.g., stocking, labels, facing, clean area etc.).
- Perform hole checks to ensure inventory accuracy.
- Network and maintain relationships with vendors and local community fishing and hunting organizations.
- Ensure compliance with Health and Safety regulations.

Requirements / Skills





- Strong knowledge and expertise in fishing (rods, reels, fishing equipment, etc.) and hunting (hunting apparel, ammunition, firearms, hunting equipment, etc.).
- Possession and Acquisition License (PAL) is required
- Knowledge of fishing and hunting regulations
- Solid work ethic
- Approachable and highly customer-oriented
- Ability to find solutions to problems, adapt and cope with challenging situations and make decisions
- Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning and reaching
- Experience in a customer service role and/or experience with a Canadian Tire Store (asset)
- Experience as a fishing/hunting guide (asset)

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