Definity seeks an Auto Claims Specialist skilled in bilingual support for customer claims. Embrace a hybrid work approach while ensuring a smooth claims processing experience.

In this vital role, you will manage first-party auto claims, helping customers navigate challenging situations while providing exceptional service. Your bilingual fluency in French and English is essential, along with a robust background in customer service and automobile insurance. Join a company recognized for its inclusive workplace culture dedicated to innovation in insurance.

Key Responsibilities: • Resolve first-party automobile claims efficiently • Assist customers with FNOL and next steps • Verify policy coverage and initiate claim proceedings • Document and manage claims data effectively • Meet performance targets for claims resolutions

Requirements: • High school diploma or higher • Prior experience with auto claims terminology • Bilingual proficiency in French and English • Proficient in fast-paced computer navigation • Professional and calm under pressure

Elevate your customer service skills through this meaningful role at Definity. #J-18808-Ljbffr

📌 Auto Claims Specialist - Bilingual Required (Montreal)
🏢 Definity Financial
📍 Montreal