Enhance customer experiences with Durabuilt as a Customer Care Representative! Provide vital support by managing inquiries and ensuring prompt resolutions.
Durabuilt, a well-established window and door manufacturer in Edmonton, Alberta, seeks a Customer Care Representative dedicated to fostering excellent client relationships. Your role will involve acting on customer inquiries, from complaints to billing and service requests, significantly impacting overall customer satisfaction.
Key Responsibilities:
• Respond to all customer service requests promptly
• Address warranty and order-related concerns daily
• Document and resolve service-related issues
• Generate quotes and process payments for services
• Work closely with internal teams for client support
Requirements:
• Minimum 2 years of customer service experience
• High School Diploma or GED required
• Robust analytical and troubleshooting skills
• Proficient in English communication
• Advanced computer skills in Microsoft Office
Leverage your customer service skills to make a difference at Durabuilt and support our mission of excellence!
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📌 Customer Care Representative at Durabuilt (Calgary)
🏢 Durabuilt Windows and Doors
📍 Calgary