# Director, Corporate Technical Operations (Infrastructure)MarkhamFinOps150k+09/06/2026Full-timeOnsiteFavoriteAccess Job## Job DescriptionSummary/Objective The Director of Technical Operations is a senior technology leader responsible for the reliability, scalability, performance, and security of API’s cloud-based platform and underlying infrastructure. Operating across our New York and Pune, India offices, this leader will manage and develop geographically distributed engineering and operations teams, driving a culture of operational excellence, continuous improvement, and high availability. The Director will own governance and operational management of our AWS cloud environment, oversee system reliability and service continuity, and serve as the primary bridge between technology operations and the broader business. This role requires a seasoned technology executive who combines deep cloud expertise with solid people leadership, financial acumen, and the ability to partner with executive stakeholders to align infrastructure strategy with organizational goals. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Leadership & Team Management Lead, mentor, and develop distributed technical operations teams across New York and Pune, India, fostering a collaborative, high-performance culture that bridges time zones and cultural contexts Define team structure, roles, and career development frameworks for engineers, site reliability engineers (SREs), and DevOps practitioners across both locations Establish clear goals, KPIs, and performance expectations for the technical operations organization; conduct regular performance reviews and provide ongoing coaching and feedback Partner with HR and talent acquisition to recruit and retain top-tier technical talent in both New York and Pune; build a deep bench of operational expertise across the organization Facilitate cross-functional collaboration between the technical operations team and product engineering, security, data, and business teams to ensure operational requirements are integrated into the software development lifecycle Cloud Infrastructure & AWS Own the governance and operational management of API’s AWS cloud environment, including multi-

📌 Director, Corporate Technical Operations (Infrastructure) - $150,000 A Year (Markham)
🏢 FinOps
📍 Markham