Become a Customer Service Motivator at GoodLife Fitness, where you’ll greet members and ensure an engaging workout experience. This role is essential to creating a supportive and welcoming gym setting.
As a Customer Service Representative (Motivator), your role involves front desk expertise, assisting members with fitness inquiries and seamlessly handling calls. You'll use your in-depth knowledge of memberships and club services to address member needs, ensuring a positive experience. Your interpersonal skills will also allow you to effectively manage interactions with both current and potential members.
Key Responsibilities:
• Greet members upon arrival and check them in
• Handle incoming calls, messages, and appointment bookings




• Assist with floor inquiries about fitness equipment
• Provide Fit-Fix Starter sessions for members
• Maintain clubhouse cleanliness and organization
Requirements:
• CPR-A & AED Certification required
• Knowledge of fitness industry and club services
• Previous customer service and sales experience
• Excellent interpersonal and communication skills
• Smart Tan certification within 3 months
Empower members on their fitness journeys through exceptional service and support at GoodLife Fitness as a Customer Service Motivator.
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📌 Customer Service Motivator at GoodLife Fitness (Kitchener)
🏢 GoodLife Fitness
📍 Kitchener