Food Service Supervisor
Employer: Tim Hortons
Location: 182 Elora St, Harriston, ON N0G 1Z0
Work Location: On-site
Number of Positions: 2
Employment Type: Permanent, Full-Time
Wage: $19.23-$20.23 per hour, to be negotiated
Hours: 30-44 hours per week
Start Date: As soon as possible

Position Overview

Tim Hortons in Harriston, Ontario is currently seeking additional Food Service Supervisors to join our team on a permanent, full-time basis.

The successful candidates will help supervise daily food service operations, coordinate team members, maintain quality and service standards, and contribute to an effective and positive workplace.

Job Responsibilities

- Establishing methods to meet work schedules;
- Supervising and coordinating the activities of staff who prepare and portion food;
- Training staff in job duties, sanitation procedures, and workplace safety procedures;
- Estimating ingredients and supplies required for meal preparation;
- Ensuring that food preparation and customer service meet established quality control standards;
- Addressing customer complaints and concerns in a professional manner;
- Maintaining records relating to stock, repairs, sales, and wastage;
- Preparing and submitting reports; and
- Establishing staff work schedules.

Supervision

The successful candidate may be responsible for supervising teams ranging from 1 to 10 employees, depending on the shift and operational requirements.

Qualifications

- Language: English
- Education: Secondary (high) school graduation certificate or equivalent experience.
- Experience: 1 year to less than 2 years of relevant experience.





Work Environment

This is an on-site position. All work must be performed at the physical restaurant location in Harriston, Ontario. There is no remote-work option.

Candidates should be comfortable working in a fast-paced environment and meeting operational deadlines. The position involves a combination of sitting, standing, and walking and can be physically demanding.

Attention to detail is important for this role.

Skills and Personal Attributes

- Strong client and customer focus;
- Efficient interpersonal skills;
- Excellent oral communication;
- Flexibility;
- Teamwork;
- Initiative; and
- Dependability.

Work Schedule

- Early mornings;
- Mornings and daytime shifts;
- Evenings;
- Weekends; and
- Overtime, when available.

Equal Employment Opportunity

The employer promotes equal employment opportunities and welcomes applications from qualified candidates from diverse backgrounds, including newcomers and refugees, youth, and Indigenous people.

All qualified applicants are encouraged to apply.

Who Can Apply?

- Canadian citizens;
- Permanent residents of Canada; and
- Temporary residents of Canada who hold a valid Canadian work permit.
Applicants must be legally authorized to work in Canada.

The employer promotes equal employment opportunities and is committed to maintaining an inclusive and welcoming workplace. We encourage and welcome applications from youth and candidates from diverse backgrounds.

We thank all applicants for their interest. Only candidates selected for further consideration will be contacted.

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