Become a vital part of the Stanley Black & Decker team as a Service Technician in Ottawa, Ontario. This role focuses on repairs, customer service, and parts management, ensuring satisfaction with industry-leading brands.
As a Service Technician, you will work closely with the Branch Manager and engage in hands-on repairs and service for renowned brands like DEWALT and BLACK+DECKER. With a strong emphasis on customer support, effective communication, and organizational skills, your contributions will ensure high-quality service in a fast-paced setting.
Key Responsibilities:
• Estimate and complete tool repairs efficiently
• Process service work orders and track progress
• Provide technical assistance to distributors and users




• Manage parts identification and product info for customers
• Ensure excellent customer service and satisfaction
Requirements:
• Community college or trade school graduate preferred
• Experience with power tool repair required
• Strong communication and organizational skills
• Familiarity with cash registers and Microsoft Office
• Ability to work in time-sensitive conditions
Embrace innovation and excellence as you contribute to the success of Stanley Black & Decker in Ottawa.
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📌 Service Technician in Ottawa, Ontario
🏢 Stanley Black & Decker Canada
📍 Ottawa