Viv Technologies seeks a dedicated Implementation Consultant to streamline the onboarding of multi-site home care clients. This role in Toronto blends project management with training and customer support.

As an Implementation Consultant, you will lead customer projects from pre-sales kickoff through training and go-live transitions. Your expertise in managing timelines and stakeholder communications will be pivotal in helping customers adopt Viv's software while ensuring their operations remain undisturbed. Your responsive approach will also inform future product improvements.

Key Responsibilities:



• Guide customer implementations through each project phase • Conduct workflow mapping sessions to inform software configuration • Oversee data migration and ensure successful validation • Create tailored training programs for diverse experience levels • Monitor post-launch adoption and collaborate with support teams

Requirements: • 2 years in B2B software implementations, minimum 1 year end to end • Strong project management skills, adept at handling multiple projects • Proficient in software configuration • Effective training skills for diverse user groups • Strong proactive communication

Support home care operators with your project and training expertise at Viv Technologies in Toronto. #J-18808-Ljbffr

📌 Home Care Implementation Consultant in Toronto (Winnipeg)
🏢 Viv Technologies
📍 Winnipeg