Having recognized the advantages of remote work, such as improved employee morale, increased productivity, and positive impacts on both employee wellbeing and the environment, we are proud to be a digital-first company. Our digital-first work environment, combined with our conveniently located offices and collaborative workspaces, provides our team with the freedom and flexibility to work in the most productive way for them.About usTecsysis a fast-growing innovator offering supply chain solutions to industry leading healthcare systems, hospitals, and pharmacy businesses to distributors, retailers, and 3PLs. We work with industry leaders to transform their supply chains through technology. If you thrive on tackling interesting challenges with continuous learningopportunitiesthenTecsyscould be a good fit for you!We are looking for aLead,TecsysIQData/AI ServicesDelivery tolead ourDataIntelligence team and drive the growth of Tecsys IQ within Professional Services.This is a customer-facing leadership role responsible for overseeing and scaling ourTecsysIQservices offering, driving AI and Data enablement initiatives as well as delivering BI services. You will work closely with customers, Sales, Product, and Professional Services teams to deliver high-quality outcomes and help customers maximize the value of their data.ResponsibilitiesLead theTecsysIQAI/Data Delivery TeamLead, coach, and develop a team ofAI/Dataprofessionals delivering customer projectsOwn delivery quality,utilization, prioritization, and team performanceProvide oversight on solution design, estimates, and project executionEstablish delivery standards, templates, and best practicesManage bookings, revenue, and margin for theTecsysIQAI/Data servicesteamGrow the Tecsys IQ OfferingDefine and evolve the Tecsys IQData and AIservices strategy.Work closely with customer toidentifyrequirements,defineand build solutions usingTecsysIQData and AI capabilities, including agentic capabilities.Build implementation playbooks,



processes, and governance standardsStandardize delivery approaches to improve consistency and efficiencyMeasure and report on customer outcomes and delivery successDrive AI & Data EnablementIdentifyand implement AI opportunities across Professional ServicesSupport the rollout of AI-powered tools and workflowsPromote adoption through training, best practices, and change managementDrive standardization and reusable assets across teamsPartner with Customers & Internal TeamsParticipate in customer meetings, workshops, and site visitsSupport presales activities, including discovery, solution positioning, and estimatesCollaborate with Sales, Product, Global Operations, and Product & Technology teamsProvide regular updates on progress, risks, and outcomesQualificationsExperience leading customer-facing delivery teams in a Professional Services environmentExperience with Business Intelligence, analytics, and enterprise data platformsUnderstanding of supply chain, healthcare, or related operational environmentsStrong leadership, stakeholder management, and communication skillsExperience building scalable processes, methodologies, and delivery standardsAbility to lead cross-functional initiatives and influence stakeholdersCommercial awareness with experience managing delivery performance and customer outcomesFluency in French.Solid proficiency in both written and verbal English communication essential for effective correspondence with clients, suppliers,



business partners and colleagues beyond the province of Quebec.Technology AwarenessYou do not need to be a technical expert in every platform, but you should be comfortable discussing modern data, analytics, and AI technologies with customers and internal teams.Experience or familiarity with the following is an asset:DatabricksAI principles: LLM, RAG, KB, agentic workflowsAWS and Amazon Bedrock, SageMaker, Agent CoreMicrosoft CopilotClaudeKiroCognosBusiness Intelligence and Analytics platformsAI agents and workflow automation toolsAt Tecsys, we are committed to fostering a diverse and inclusive workplace where all employees feel valued, respected, and empowered. We believe that diversity drives innovation and strengthens our ability to deliver exceptional solutions. We welcome and encourage applicants from all backgrounds, experiences, and perspectives to join our team.Tecsys is an equal opportunity employer. Accommodation is available for applicants selected for an interview.NB: if you are applying to this position, you must be a Canadian Citizen or a Permanent Resident of Canada, OR, have a valid Canadian work permit.***A Note on Our Hiring Process: We do not use AI to automatically screen or reject candidates. However, we do use specific screening questions to prioritize the most relevant applications for human review. At Tecsys, we welcome the thoughtful use of AI tools to help you prepare your application, for example, to improve clarity, organize your resume, or practice interview responses. However, we ask that all information you provide reflects your real experience, and that any assessments or written submissions represent your own work and thinking.During interviews, we expect candidates to engage without the use of AI tools, scripts, or real-time assistance. Authentic, direct conversation helps us get to know how you think, collaborate, and communicate. AI can support your preparation, but it shouldn't speak or act on your behalf. We genuinely want to meetyou.#LI-TECSYS

📌 Tecsysiq Data/Ai Services Delivery Lead (Montreal)
🏢 Tecsys
📍 Montreal