Become a Contact Centre Service Agent at TTC, focusing on delivering exceptional guest service remotely. This role involves strong upselling skills and promoting personalized experiences.
In this energetic position, you will help build lasting relationships while effectively handling inquiries and issues. Your consultative approach will enhance guest interactions and contribute to a team-oriented environment aimed at service excellence.
Key Responsibilities:
• Deliver efficient and friendly support to guests
• Recommend tailored services and products for upselling
• Resolve guest issues promptly and effectively
• Maintain accurate CRM records of interactions
• Collaborate with team members for service improvement
Requirements:
• Proven experience in consultative selling
• Strong problem-solving capabilities
• Team-oriented attitude towards shared goals
• Full-time remote work readiness
• Flexibility for rotating shifts including weekends
Leverage your skills in upselling and guest relations to make a meaningful impact on customer experiences with TTC.
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📌 TTC Contact Centre Agent - Service Focused (Amherst)
🏢 The Travel
📍 Amherst