LCBO seeks a Customer Service Agent to deliver excellent in-store service and product insights to customers. This role is perfect for those who thrive in a customer-facing setting, helping shoppers choose from a range of wines, beers, and spirits.
As a Customer Service Agent, you will work on-site under the guidance of the Store Manager, actively engaging customers and ensuring satisfaction. You will leverage your product knowledge while assisting with inventory management and operational tasks, contributing to a dynamic team atmosphere.
Key Responsibilities:
• Deliver extensive product knowledge to customers
• Engage with shoppers and facilitate best-in-class experiences
• Assist in receiving and stocking inventory efficiently




• Process transactions using computerized cash registers
• Perform physical tasks including lifting 40lbs cases
Requirements:
• Must be at least 18 years old and eligible to work in Canada
• Consistent commitment to delivering exceptional service
• Completion of a criminal background check
• Flexible to work during peak business times
• Availability for on-demand shifts as required
Bring your vibrant personality and customer service skills to enhance the shopping experience at LCBO.
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📌 Customer Service Agent for LCBO (Moosonee)
🏢 LCBO (Liquor Control Board of Ontario)
📍 Moosonee