Provide exceptional support as a Bilingual Client Services Representative in Sherwood Park, Alberta. This in-office role requires fluency in English and French, ensuring clients receive timely assistance.
This permanent, full time position is for individuals who thrive on communication and problem-solving. You'll be the first point of contact for clients, delivering accurate information and updating their records in the CRM system. If you have strong attention to detail and a desire to help, this role is perfect for you.
Key Responsibilities:
• Respond to inbound client calls efficiently
• Document all customer interactions accurately
• Schedule appointments and manage accounts in the CRM
• Collaborate with teams for effective one-call resolutions




• Maintain confidentiality and adhere to privacy regulations
Requirements:
• Bilingual in English and French, both spoken and written
• Basic computer skills; proficiency in Microsoft 365
• Strong listening, multi-tasking, and problem-solving abilities
• Commitment to maintaining high professionalism and attendance
• High school diploma or equivalent required
Utilize your bilingual skills and enthusiasm for customer support in this Client Services Representative role in Sherwood Park.
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📌 Bilingual Client Services Representative (Sherwood Park)
🏢 Smart Start Canada ULC
📍 Sherwood Park