Step into a leadership role as a Customer Experience Assistant Manager at Mark's, ensuring exceptional service and team performance in a rewarding retail setting. Your focus on operations and mentoring will enhance our customers' shopping experience.
In this role, you will lead a dedicated team at Mark's, overseeing all aspects of customer service and operations. Your responsibilities include managing the eCommerce functions and ensuring timely order processing while maintaining compliance with our policies. As a coach and mentor, you will empower your team to excel in their roles.
Key Responsibilities:
• Foster a customer-centric workplace through effective leadership
• Monitor eCommerce fulfillment and inventory practices




• Prepare and execute daily operational plans
• Ensure adherence to cash management and shipping procedures
• Motivate team members through recognition and training
Requirements:
• 3-5 years of retail leadership experience
• Excellent mentorship and communication skills
• Capability to manage weekly store plans
• Passionate about customer service excellence
• Basic computer literacy is essential
Elevate your retail career while driving team success and customer satisfaction at Mark's.
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📌 Mark's Customer Experience Assistant Manager (North Bay)
🏢 Mark's Work Wearhouse
📍 North Bay