Elevate member experiences at GoodLife Fitness as a Customer Service Representative, known as a Motivator. This role sets the tone for a positive environment that encourages fitness success.
As a front-facing team member, you will warmly welcome members and potential clients, ensuring they feel valued and supported. You will answer all inquiries gracefully, assist with onboarding for new members through Fit-Fix sessions, and maintain a clean atmosphere. Exceptional communication skills and diplomacy are vital in this customer-focused position.
Key Responsibilities:
• Ensure pleasant greetings with each member
• Efficiently manage phone calls and inquiries
• Direct potential members and offer tours
• Assist in understanding equipment and services
• Handle member comments and suggestions professionally
Requirements:
• CPR-A & AED certification required
• Smart Tan certified within three months
• Solid customer service skills essential
• Proficiency in computer applications necessary
• Prior experience in sales or customer service preferred
Utilize your interpersonal skills to enhance the member experience at GoodLife Fitness as a valued Motivator.
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📌 Fitness Customer Service Representative Role (Calgary)
🏢 GoodLife Fitness
📍 Calgary