Apply for the Bilingual Billing Representative role with Ontario Medical Supply in Ottawa. Focus on customer education regarding billing changes while ensuring superior service.
This full-time permanent position requires engaging with clients and healthcare facilities to discuss billing options. You will play a pivotal role in processing orders and addressing clients' inquiries to improve their experience. Your ability to meet call targets will be key in this essential role.
Key Responsibilities:
• Make calls to educate clients about billing changes
• Meet performance targets for customer outreach
• Process orders for equipment rentals and purchases
• Handle payments and third-party billings accurately
• Troubleshoot client concerns and improve service quality
Requirements:
• Post-secondary education in relevant field
• Minimum 1 year customer service experience
• Bilingualism in French and English required
• Proficient with Microsoft Office and ERP systems
• Robust communication and organizational skills
Utilize your bilingual skills to improve service delivery at Ontario Medical Supply in Ottawa.
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