Become a Guest Services Agent/Night Auditor at InnVest Hotels, where your expertise will create lasting impressions on guests. This role involves managing guest arrivals, check-outs, and daily financial procedures.
As an essential team member, you will greet guests warmly, manage reservations, and perform end-of-day audits to ensure accuracy. Your attention to detail and knowledge of hotel operations will enhance the guest experience and ensure a smooth workflow during night shifts. Collaboration with various departments will be key in providing outstanding service.
Key Responsibilities:
• Welcome and register guests upon arrival
• Complete guest check-outs and process payments
• Track room statuses and coordinate with housekeeping
• Perform nightly financial reconciliations
• Adhere to health and safety guidelines
Requirements:
• High school graduate or equivalent
• Excellent English communication skills
• Familiarity with computerized systems
• Flexibility for any shift, including weekends
• Solid organizational skills with a focus on detail
Join InnVest Hotels to refine your guest service skills while handling diverse responsibilities in a dynamic environment.
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📌 Guest Services Agent / Night Audit Role (Cobourg)
🏢 InnVest Hotels
📍 Cobourg