Beauty Advisor

Develop deep, long‑lasting relationships with customers to increase sales, service and loyalty.

Responsibilities

- Consistently deliver extraordinary service to all customers.
- Exceed all sales and service personal goals and targets.
- Exceed all sales and service brand goals and targets.
- Build a loyal personal client base by acquiring new customers, developing existing clients and retaining loyal clients.
- Share expert level product knowledge with the entire store selling team.
- Maintain solid relationships with buyers, vendors and selling managers.
- Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis.
- Attend all educational sessions offered including product knowledge, vendor and Holt Renfrew seminars.
- Perform floor recovery, visual merchandising, price change, and related sales support tasks.
- Communicate regularly with personal clients through phone, mail, and electronic methods regarding in‑store events, merchandise requests, sales follow‑up, birthdays, etc.
- Resolve all customer service issues and partner with selling management on any issues outside of guidelines.
- Perform other duties as assigned.
- Ensure compliance with privacy policies, regulations, and cyber security measures.

Qualifications

- High school diploma.
- Proven ability to exceed sales targets.




- Highly cooperative; working with and through others in a team‑oriented environment.
- Ability to work in a fast‑paced environment that requires a high degree of multi‑tasking with minimal supervision.
- Flexible work schedule based on customer needs, including nights, weekends, and holidays.
- Minimum of two or more years experience in a commission‑based sales environment.
- Make‑up artistry or aesthetics certificate may be required for certain brands.
- Prior retail sales experience in a luxury environment preferred.

Measures of Success

- Contribution to financial objectives.
- Individual objectives linked to the achievement of department goals.
- Feedback from internal and external clients.

Compensation

Hiring Range: $17.60 - $25.25 per hour. The role is also eligible for commission in addition to base pay. Final compensation will be determined based on the candidate’s unique skills, expertise, individual qualifications and assessed contributions to the role following the interview process. The range stated is the starting range for this position; offers may vary with experience, qualifications, performance, and local market conditions.

Benefits

- Competitive total compensation.
- Employee discount.
- Health and dental benefits.
- Pension and pension matching.
- Tuition assistance.
- Continuous learning and development.

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace.

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📌 Beauty Advisor - Sisley (Mississauga)
🏢 Holt Renfrew
📍 Mississauga