Take the helm as the Partner Onboarding Director at Sherweb, focusing on hybrid onboarding management and partner success metrics. Drive strategic improvements while ensuring a seamless onboarding experience.

In this vital role, you’ll own the onboarding process from contract signature through activation and performance delivery, reporting directly to the VP of Customer Support. Your expertise will help design tailored onboarding paths while overseeing team operations to secure partner engagement and satisfaction during their critical first 90 days.

Key Responsibilities:



• Define and execute standardized onboarding strategies • Manage effective partner onboarding processes and metrics • Coordinate cross-functional activities for smooth transitions • Monitor activation milestones for every partner • Innovate and automate onboarding processes with partner feedback

Requirements: • 7–10+ years in a leadership role in Customer Success • Strong operational and strategic mindset • Excellent communication and influencing skills • Knowledge of cloud service programs preferred • French fluency required, English fluency essential

Champion a transformative onboarding journey for partners at Sherweb, enabling their success and satisfaction. #J-18808-Ljbffr

📌 Sherweb Partner Onboarding Director Role (Winnipeg)
🏢 SherWeb
📍 Winnipeg