Expand your skills as an IBMS (Operative BMS) Application Support Analyst in a hybrid role based in Toronto, ON. Use your SQL and analytical knowledge to troubleshoot complex issues.

In this contract role, you'll deliver L1/L2/L3 support for the IBMS system, focusing particularly on scheduling, ad sales, traffic, and billing modules. You'll handle user queries and service requests, ensuring smooth operations through effective problem-solving. SQL expertise will be essential for database troubleshooting and validation tasks.

Key Responsibilities: • Provide comprehensive L1/L2/L3 support for IBMS • Troubleshoot complex scheduling and billing issues • Manage incidents and service requests through ticketing • Conduct SQL database troubleshooting and fixes • Ensure compliance with SLA through root cause analysis

Requirements: • Solid experience with Operative IBMS BMS system • Mandatory SQL skills and database troubleshooting • Familiarity with ServiceNow, JIRA, or similar tools • Experience in EUC support environments • Solid problem-solving and communication abilities

Contribute your skills to the success of IBMS operations in Toronto's unique media landscape. #J-18808-Ljbffr

📌 Hybrid IBMS Application Support Role in Toronto (Winnipeg)
🏢 apptoza
📍 Winnipeg