Customer Success Lead — AI-Powered Payments & CX (Toronto)

Customer Success Lead — AI-Powered Payments & CX (Toronto)

03 Sep
|
Headstrong Canada
|
Toronto

03 Sep

Headstrong Canada

Toronto

Genpact is seeking a Front Line Manager - S&M; - Customer Success to lead operations across distributor chargeback processing, rebates, and settlements. You will ensure accuracy, compliance, and timely responses to customer and vendor inquiries while coordinating with internal teams for efficient resolution.

Role emphasizes service quality, stakeholder updates, and ongoing process improvements within a agile, AI-driven environment.

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📌 Customer Success Lead — AI-Powered Payments & CX (Toronto)
🏢 Headstrong Canada
📍 Toronto

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