Join Fairmont Chateau Lake Louise as a Concierge at the breathtaking Basin Glacial Waters facility. Leverage your booking and communication skills to enhance guests' wellness experiences amid the majestic landscapes of Banff National Park.
In this permanent role, you will oversee reservations while engaging with guests to provide tailored wellness services. Collaborating with Fairmont Spa, you will turn moments into lasting memories by offering seamless support and guidance. The ideal candidate will have a background in hospitality or reservations.
Key Responsibilities:
• Manage reservations and assist guests via phone and email
• Partner with Fairmont Spa for specialized treatment recommendations
• Promote services and achieve booking targets




• Maintain accurate office records and reports
• Assist colleagues during busy periods as needed
Requirements:
• Sales or reservations experience beneficial
• Opera PMS, CRS, or Book4Time familiarity preferred
• Exceptional organizational and analytical skills
• Proficiency in Word and Excel
• Capacity to lift 20lbs and work various shifts
Create a stunning legacy of wellness services for guests at Fairmont Chateau Lake Louise's Basin Glacial Waters.
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📌 Basin Glacial Waters Concierge Role (Lake Louise)
🏢 Fairmont Hotels and Resorts
📍 Lake Louise