Join Riide Holdings Inc. as a part-time Call Taker in Saskatoon, SK. This position focuses on customer service by answering calls and managing bookings using the advanced computer dispatch system.
In this entry-level dispatcher role, your primary responsibility will be to handle incoming calls and efficiently process requests. The job requires evening and weekend availability and features the potential to transition to full-time. You'll also play a vital role in ensuring customer satisfaction by handling issues promptly and effectively.
Key Responsibilities:
• Answer incoming calls with professionalism and care
• Utilize dispatch system to process customer requests
• Foster positive interactions within the Dispatch Office
• Deescalate customer complaints with skill
• Refer complex issues to the Dispatch Manager
Requirements:
• General knowledge of Saskatoon’s roadways and landmarks
• Strong computer skills and quick adaptability
• Proven ability in customer service
• Fluent in English; excellent communication needed
• Reliable transportation required for commuting
Support riide's creative mobility solutions as a key member of the dispatch team.
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