Drive customer satisfaction in a 6-month contract as a Customer Care Representative at Provident Energy in Vaughan, ON. This full-time position emphasizes communication and customer support.

As a Customer Care Representative, you will be instrumental in managing inquiries and handling collections effectively. You will report to the Customer Care Supervisor and work within a dynamic team focused on delivering exceptional service while resolving customer issues. Your role will include fostering collaboration among departments to enhance service delivery standards.

Key Responsibilities:



• Address customer inquiries promptly through various channels • Manage collections and negotiate payment plans • Document customer interactions comprehensively • Assist with New Services and security deposits • Work collaboratively to solve complex customer issues

Requirements: • 1-2 years' experience in a contact center preferred • Excellent verbal and written communication skills • Capability to multi-task in a high-volume setting • Proficiency in MS Office and CRM systems is an asset • Reliable high-speed internet for remote work when needed

Be a key player in maintaining high customer service standards at Provident Energy. #J-18808-Ljbffr

📌 Provident Energy Customer Care Representative (Winnipeg)
🏢 Provident Energy Management
📍 Winnipeg