Lead operational excellence in field-service as the Technical Support and Dispatch Manager. Harness your expertise to optimize service levels and manage teams effectively.
You will be responsible for the entire field-service value stream, overseeing Technical Support and Scheduling. Your strategic insights will identify bottlenecks, driving corrective actions to meet service commitments. With a focus on continuous improvement and team performance, you will ensure operational success in this pivotal role.
Key Responsibilities: • Manage and coach the dispatch and technical support teams • Own and improve dispatch processes for efficiency • Analyze delays and suggest actionable improvements • Oversee resolution of exceptional cases • Maintain a prioritized list of improvement initiatives
Requirements: • Leadership experience in dispatch or operations • Proven ability to manage team performance • Robust analytical skills for operational data • Familiarity with dispatch optimization tools • Experience in standardizing processes and workflows
Utilize your leadership skills and analytical mindset to enhance field-service operations as our Technical Support and Dispatch Manager. #J-18808-Ljbffr
📌 Technical Support and Dispatch Manager Role (Winnipeg)
🏢 Magnus HRS
📍 Winnipeg
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