Cisco Network & Security Specialist | Enterprise Infrastructure, Firewalls, Routing & Voice Systems

Agilus by Synergie is recruiting for a Cisco Network Operations Specialist in the utilities industry in a hybrid work setting in Calgary, Alberta. Join a large-scale enterprise environment supporting critical Cisco network and security operations across multiple locations. This hands-on contract role is ideal for an experienced network professional who thrives in troubleshooting complex infrastructure, managing Cisco security technologies, supporting voice services, and ensuring high availability across business-critical systems. You'll play a key role in maintaining and enhancing a robust network environment that powers daily operations.

Responsibilities

- Provide operational support for Cisco firewalls, switches, routers, and wireless infrastructure
- Troubleshoot and resolve network, security, and connectivity incidents in production environments
- Execute network changes, upgrades, and service requests following established processes
- Support enterprise routing infrastructure and WAN connectivity utilizing BGP
- Configure, monitor, and maintain Cisco Firepower and NGFW environments
- Support Cisco Unified Communications, SIP trunking, and VoIP services
- Maintain availability of critical voice and emergency communication systems

Requirements





- Strong hands-on experience supporting Cisco Firepower (FTD/NGFW), Cisco switches, and Cisco routers
- Demonstrated experience managing and troubleshooting enterprise Cisco security infrastructure
- Advanced knowledge of Layer 2 and Layer 3 networking including VLANs, routing, switching, and BGP
- Hands-on experience supporting Cisco Unified Communications (UC), SIP trunking, and VoIP services
- Experience executing network changes and service requests within ITIL-based change management frameworks
- Ability to diagnose and resolve complex network, security, and connectivity issues with minimal supervision

Benefits

- Total rewards: $55.00 - $60.00 hourly
- Start immediately on a high-impact enterprise project
- Gain exposure to a large-scale Cisco infrastructure spanning 44 locations
- Support advanced network, security, and communications technologies
- Expand expertise across networking, security, voice, and wireless technologies

Soft Skills

- Demonstrate strong problem-solving abilities in high-pressure production environments
- Communicate technical issues and solutions clearly to stakeholders and team members
- Collaborate effectively with network, security, infrastructure, and business teams
- Prioritize competing tasks while maintaining service reliability and performance

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📌 Cisco Network Operations Specialist (Calgary)
🏢 Agilus Work Solutions
📍 Calgary