03 Sep
|
March Networks
|
Riviere-des-Prairies—Pointe-aux-Trembles
03 Sep
March Networks
Riviere-des-Prairies—Pointe-aux-Trembles
Join March Networks as the Senior Vice President of Services and Operations, driving impactful service delivery. Enhance customer success and operational strategies for high-performing support teams.In this crucial leadership position reporting to the CEO, you will be responsible for shaping the Qualified Services landscape for Smart Security Solutions. Lead initiatives that integrate AI and analytics into service processes while managing financial performance and ensuring high customer satisfaction across global teams.Key Responsibilities:Define operating models for service deliveryOversee all professional services engagementsImplement effective governance and resource managementOptimize customer lifecycle processes for successLead financial reporting and margin performanceRequirements:10+ years in service operations managementExperience with SaaS and cloud technologyProven leadership in international service teamsStrong background in financial management and reportingExcellent stakeholder management skillsDrive transformative operational excellence at March Networks as a key figure in shaping customer outcomes.
📌 Senior Vice President, Services And Operations (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 March Networks
📍 Riviere-des-Prairies—Pointe-aux-Trembles