Shape customer care excellence as a Senior Manager with Priceline, working in a hybrid setup. Oversee the implementation and readiness of current support initiatives that enhance customer experience.

In this role, you will direct the implementation of training programs and readiness assessments that ensure the launch of new products and technologies. By focusing on effective communication with team members and partners, your leadership will enhance the service you provide our customers. Your strategic approach will define the success of numerous training executions.

Key Responsibilities:



• Oversee the implementation of support services across teams • Define requirements and measures for training success • Facilitate train-the-trainer programs and monitor outcomes • Ensure compliance with training and operational standards • Collaborate with partners to assess site readiness for training

Requirements: • Bachelor’s degree in a related field • 7+ years of relevant experience • 5+ years managing training initiatives • Proven expertise in flight training and operational readiness • Experience with learning management systems and project management tools

Drive impactful changes in support services training with Priceline. #J-18808-Ljbffr

📌 Senior Manager for Training Implementation at Priceline (Winnipeg)
🏢 Priceline
📍 Winnipeg