Enhance patient experiences at Capital Health as a Patient Reception Representative in primary care. This full-time role focuses on excellent phone management and patient registration tasks.
In this vital position, you'll facilitate patient appointments, ensuring smooth operations within the office. You’ll greet patients with professionalism, handle complex phone inquiries, and assure the accuracy of all registration details to support the healthcare team. Robust communication skills and familiarity with medical processes are essential for success.
Key Responsibilities:
• Schedule, cancel, and confirm patient appointments
• Greet and assist patients upon arrival
• Confirm and gather patient registration information




• Collect payments and manage financial records
• Process referrals and maintain appointment notes
Requirements:
• High school diploma or equivalent essential
• At least one year of experience in reception or customer service roles
• Familiarity with medical terminology preferable
• Proficient computer skills, particularly in Microsoft Office
• Strong communication and interpersonal skills required
Drive patient care excellence at Capital Health by utilizing your reception and organizational skills.
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📌 Reception Representative in Primary Care (Hamilton)
🏢 Capital Health (US)
📍 Hamilton