Join Walmart Canada as a Customer Service Team Lead in Hamilton, ON, where your leadership will shape exceptional customer service experiences and operational efficiency.
In this role, you will lead the Front End team, responding to customer needs while developing associates through training and feedback. You will be responsible for ensuring that high service standards are met, while planning and executing department activities based on operational demands. Engage on the sales floor to promote a positive shopping environment and foster teamwork.
Key Responsibilities:
• Greet customers and assist in decision-making
• Handle inquiries and provide guidance to customers
• Maintain safety and cleanliness protocols
• Manage front-end operations and team schedules
• Conduct training and development for associates
Requirements:
• Must be 16 years or older
• Solid interpersonal and leadership skills
• Experience in retail or customer service
• Ability to assess training needs and opportunities
• Compliance with company policies and safety standards
Lead by example and create outstanding shopping environments at Walmart in Hamilton.
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📌 Customer Service Team Lead Walmart Canada (Hamilton)
🏢 Walmart Canada
📍 Hamilton