Become a crucial part of GoodLife Fitness as a Nighttime Customer Service Associate, delivering exemplary service to members. This role focuses on front desk management and ensuring a welcoming environment.
As a Nighttime Customer Service Associate, you will be the first point of contact for both current and potential members at GoodLife Fitness. You are essential for creating a clean and protected atmosphere while effectively managing member inquiries and memberships. Your interpersonal skills and fitness knowledge will help you cater to the diverse needs of the gym community.
Key Responsibilities:
• Greet and check in members as they arrive
• Assist potential members navigating club services
• Efficiently handle incoming calls and take messages
• Provide floor assistance and answer equipment questions
• Maintain cleanliness and uphold club standards
Requirements:
• CPR-A & AED Certification required
• Smart Tan certification within 3 months
• Excellent communication and interpersonal skills
• Previous customer service experience preferred
• Knowledge of fitness industry trends
Support GoodLife Fitness by creating a friendly atmosphere and fostering community connections every night.
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