FinTech Support Analyst: Frontline Client Success (Winnipeg)

FinTech Support Analyst: Frontline Client Success (Winnipeg)

03 Sep
|
Intellect Design Arena
|
Winnipeg

03 Sep

Intellect Design Arena

Winnipeg

Intellect Design Arena Ltd is seeking a Support Analyst 1 to deliver frontline support for global financial institutions via phone, email, tickets, and other channels. You will manage routine requests, triage incidents, and escalate complex cases to Level 2 or product teams, ensuring timely, high-quality service. You will work with SaaS/cloud-based solutions, banking platforms, and Jira/ServiceNow workflows, upholding SLAs and driving customer satisfaction across diverse banking clients.

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📌 FinTech Support Analyst: Frontline Client Success (Winnipeg)
🏢 Intellect Design Arena
📍 Winnipeg

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