Join OXARO as a Customer Service Representative in Ottawa. Provide exceptional bilingual support for government inquiries via phone, chat, and email in a dynamic environment.
In this on-site role, you will utilize your 1-2 years of customer service experience to assist individuals with navigating various programs. Your ability to communicate effectively in both English and French will ensure a smooth and professional interaction while resolving inquiries and aiding with forms. Help drive meaningful change in the Canadian public sector alongside a supportive team.
Key Responsibilities:
• Answer incoming calls and messages about government services
• Deliver clear information about available programs
• Guide clients through forms and contract specifics




• Maintain professionalism and rapport during interactions
• Perform basic data entry and meet performance goals
Requirements:
• 1-2 years of customer service experience required
• Call center experience preferred
• Robust skills in Microsoft Office, especially Excel
• Must reside in Ottawa-Gatineau and obtain Reliability clearance
• Fluent in English and French with strong communication
Enhance your career while contributing to public service at OXARO in Ottawa.
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📌 Customer Service Representative OXARO Ottawa
🏢 OXARO
📍 Ottawa