As a Fashion Advisor at the CHANEL Vancouver Boutique (Holt Renfrew), you deliver personalized luxury client service and embody the brand’s refined standards. You build long-term client relationships through expert product knowledge and styling, support boutique operations, and contribute to achieving sales objectives. Responsibilities
Provide bespoke, client-focused service and personalized styling advice to cultivate loyalty. Demonstrate deep product knowledge and proactively maximize sales opportunities to meet personal and boutique targets. Manage client follow-up, after-sales service, and accurate client data capture. Support daily boutique operations including back-of-house tasks and assistance with alterations.
Collaborate with teammates to maintain merchandising standards and the boutique’s visual presentation. Represent the brand with impeccable professional presentation and refined customer etiquette. Requirements
Proven experience in luxury retail or high-end customer service with demonstrated sales results. Strong client relationship skills and a personalized approach to service. Excellent communication, organizational skills, and the ability to manage multiple tasks in a fast-paced workplace. Impeccable grooming and a polished, professional image aligned with the CHANEL brand.