Launch your career in customer service with MCI as a Call Center Representative I in Sydney, NSW. Facilitate customer interactions through inbound and outbound calls, ensuring their concerns are addressed promptly.

This entry-level role with MCI offers the chance to support both customer service and sales initiatives. You will engage in solution-based conversations and promote new products while working to resolve customer inquiries effectively. Join a team focused on excellence in customer care.

Key Responsibilities: • Provide timely responses to customer calls • Resolve issues efficiently for first-call resolution • Maintain accurate documentation of each interaction • Follow scripts and policies during calls • Attend team meetings and training for ongoing improvement

Requirements: • Candidates must be at least 18 years old • High school diploma or equivalent needed • Strong problem-solving and conflict resolution skills • Familiarity with Microsoft Office programs • Ability to multitask in a dynamic workplace

Bring your communication skills and customer focus to MCI's team in Sydney. #J-18808-Ljbffr

📌 Sydney Call Center Representative I Position (Winnipeg)
🏢 MCI
📍 Winnipeg