Transform IT services at Sentinel Dock & Door as a Senior Desktop Support Lead in Oakville, Ontario. You will oversee IT operations, ensuring effective support across our Toronto and Quebec locations while providing hands-on leadership.

This pivotal role seeks a seasoned professional with robust troubleshooting skills who can guide a team and tackle complex technical challenges. You will manage endpoint security and maintain service excellence through strong stakeholder relationships.

Key Responsibilities: • Coordinate daily support and ensure top-tier service quality • Mentor IT support staff and manage escalations • Maintain accurate asset inventory and compliance with standards • Communicate technical issues clearly to business leaders • Lead the delivery of IT projects and upgrades

Requirements: • Bachelor's in IT, Computer Science, or equivalent • 5-7 years of relevant IT support experience • Proven track record of leading technical projects • Proficient in Microsoft Intune and Group Policy • Strong knowledge of networking fundamentals

Utilize your leadership and technical skills to enhance user satisfaction at Sentinel Dock & Door. #J-18808-Ljbffr

📌 Senior Desktop Support Lead at Sentinel Dock & Door (Winnipeg)
🏢 Sentinel Dock
📍 Winnipeg