Elevate customer satisfaction with Unicity USA Inc. as an in-person Customer Service Agent. Provide solutions and manage client accounts to enhance user experiences across the board.

Unicity USA Inc. is seeking a Customer Service Agent to deliver unparalleled support to customers. This role requires at least one year of experience in customer service, emphasizing problem-solving and communication skills. Agents will maintain up-to-date customer accounts, resolve complaints, and process orders effectively.

Key Responsibilities: • Provide detailed product information and resolve customer inquiries • Manage customer accounts with current data and insights • Address complaints and determine effective solutions • Process customer orders efficiently, including overnight batches • Collaborate to meet departmental goals and KPIs

Requirements: • Minimum of 1 year in customer service roles • Solid local market knowledge and insights • Excellent communication and decision-making skills • Proficiency in data analysis and interpretation • Ability to multitask and build positive relationships

Join Unicity USA Inc. to enhance your skills and contribute to customer success. #J-18808-Ljbffr

📌 Customer Service Agent at Unicity USA (Winnipeg)
🏢 Unicity International
📍 Winnipeg