The Front of House Manager plays a crucial role in ensuring the smooth operation of the front-of-house activities in a restaurant, hotel, or hospitality setting. This position is responsible for overseeing the guest experience, managing staff, and maintaining high standards of service. The ideal candidate will possess strong leadership skills and a passion for customer service, ensuring that every guest feels welcomed and valued.
Duties
- Supervise and coordinate daily front-of-house operations to ensure exceptional guest experiences.
- Train, mentor, and manage front-of-house staff including servers, hosts, and bartenders.
- Oversee the scheduling of staff to ensure adequate coverage during peak hours.
- Handle customer inquiries and complaints with professionalism and efficiency.
- Collaborate with the kitchen team to ensure seamless communication between front-of-house and back-of-house operations.
- Maintain cleanliness and organization of dining areas to meet health and safety standards.
- Monitor inventory levels for bar and dining supplies; assist in ordering as needed.
- Implement policies and procedures to enhance service quality and operational efficiency.
Skills
- Proven experience in restaurant management or a similar role within the food industry.
- Strong leadership abilities with a focus on team development and motivation.
- Excellent customer service skills with a keen ability to resolve conflicts effectively.
- Knowledge of food handling practices and health regulations.
- Experience in bartending is a plus; familiarity with beverage service standards is beneficial.
- Ability to work collaboratively with kitchen staff to ensure timely food delivery and quality service.
- Strong organizational skills with attention to detail in managing multiple tasks simultaneously.
- A background in hospitality or hotel management can enhance suitability for this role.
Job Types / Pay / Benefits
- Job Types: Full time, Part-time
- Pay: From $19.00 per hour
- Benefits: Flexible schedule, On-site parking
If you are passionate about hospitality and possess the necessary skills, we invite you to apply for this rewarding position.
Work Location
Work Location: In person
- Location Niagara Falls , ON
- Work location On site
- Salary $ 19.00 HOUR hourly
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source #
Language: English (preferred)
#J-18808-Ljbffr
📌 diversity manager (Niagara Falls)
🏢 Chucks Roadhouse Bar and Grill
📍 Niagara Falls
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.