Human Resources Generalist
This range is provided by Citus HR. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range
CA$80,000.00/yr - CA$105,000.00/yr

Direct message the job poster from Citus HR

Senior Recruitment & Process Optimization Manager @ Citus HR
JOB DESCRIPTION

Job Title: HR Generalist

Reports to: Sr. HRBP – Western Region

Job Summary

The HR Generalist (HRG) is responsible for providing HR support and services to managers and employees. The HRG acts as a key point of contact for employee relations, coaching, training, and supporting key HR processes.

Essential Duties and Responsibilities

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Coaching Managers and Their Teams

Providing day-to-day coaching to help managers get the best from their employees

Giving feedback on leadership style and change management

Offering coaching on career development, performance improvement, and navigating company policies to help employees maximize their potential and maintain a positive work environment

Employee Relations

Coaching managers to address conflicts and build/execute resolution plans

Investigating employee complaints/grievances and developing recovery plans

Actively managing and educating the progressive discipline program

Talent Planning

Supporting hiring decisions with talent acquisition processes to ensure strong new talent and providing guidance on compensation, equity, and workforce planning

Coaching managers on career paths and development plans for their top performers

Actively partnering with managers to identify underperforming employees and develop strategies for improvement

Supporting annual performance and potential review processes

Data & Analytics





Leveraging people analytics and reporting techniques to understand people management indicators

Using data to identify solutions to complex people problems

Policy and Procedures

Translating HR policies and procedures to meet business needs

Executing HR processes locally with a standardized approach

Training Content Delivery

Providing management and employee training

Supporting annual HR processes such as performance reviews and calibrations

Employee Well-Being

Supporting the social and psychological well-being of employees

Helping to deliver programs and initiatives related to employee well-being

Representing the assigned client group in various forums and discussions while serving as the HR liaison in client management meetings

Championing and participating in ad hoc HR projects at a regional level

Undertaking other duties as assigned based on organizational needs and priorities

Skills
The requirements listed below are representative of the acquired skills required.

Business Acumen

Develop HR policies and procedures in line with organizational objectives and goals

Identify and interpret external business trends and best practices and apply them in day-to-day operations

Keep internal customers in mind while devising strategies to enhance customer satisfaction while personalizing their experience

Data Literacy

Ability to use HR metrics, KPIs, scorecards, and dashboards to make informed decisions

Focused on creating business value by effectively using data

People Advocacy

A culture and workplace champion





Providing mentorship and support while helping resolve a variety of issues

Developing an inclusive organizational culture aligned with employees’ values and morals

Assessing potential risks and working to manage and eliminate them

Managing risks related to improper employee management, inefficient recruitment practices, and illicit employee behavior to reduce operational costs and enhance the employer brand

Employment Law Management

Strong technical grasp of employment laws and labor regulations in both Canada and the US

Maintaining company labor policies, procedures, and programs and making informed decisions

Workplace Optimization

Identifying and understanding employee needs at the workplace

Building a solid digital employee experience and analyzing staffing needs

Supporting the development of workplaces that boost efficiency and productivity while optimizing costs

The requirements listed below are competencies required to perform the job successfully.

Communication (active listening and verbal communication)

Interpersonal skills

Conflict management

Teamwork

Accountability

Agility

Resilience

Ability to work independently and in a team environment

Education, Certifications, and Experience (Required)

Bachelor’s degree in Human Resources, Business, or a related field

5 years of experience as an HR Generalist or in a similar HR role

Experience working with both US and Canadian clients

Language: English required; Spanish is a nice-to-have, not required

Proficient in HR policies, practices, and employment laws

Seniority level
Not Applicable

Employment type
Full-time

Job function
Human Resources

Manufacturing and Environmental Services

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📌 Human Resources Generalist (British Columbia)
🏢 Citus HR
📍 British Columbia