Join Michaels as a Sales Manager in Richmond Hill, ON. Lead a high-impact sales team while cultivating an engaging customer experience through focused leadership and operational management.
This role requires you to maintain and enhance a selling culture in the store. You will manage various operations, ensuring that all employees are well-trained in best practices and service standards. Your leadership will directly influence key performance indicators and customer satisfaction levels.
Key Responsibilities:
• Ensure compliance with company policies and standards
• Model exemplary customer service and selling techniques
• Provide essential Manager-on-Duty coverage
• Oversee special in-store programs and events
• Manage transactions through POS and Self-Checkout efficiently
Requirements:
• At least 3 years of retail leadership experience
• Must be able to lift and move products effectively
• Knowledge of customer support and POS systems
• Solid ability to train and mentor team members
• Committed to maintaining asset protection
Drive sales and foster a creative atmosphere at Michaels' Richmond Hill location by inspiring your team and enhancing customer experiences.
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📌 Sales Manager Role at Michaels in ON (Richmond Hill)
🏢 The Michael's Companies
📍 Richmond Hill