Support Brookstreet Hotel's commitment to exceptional service as a part time Guest Experience Associate. This role involves managing guest requests and communication effectively.
As a Star Service Partner reporting to the Front Office Manager, your responsibilities will focus on uplifting the guest experience. The ideal candidate will have strong telephone and typing skills, along with the ability to manage multiple tasks in a fast-paced environment. Availability for at least three shifts a week, including weekends and holidays, is essential.
Key Responsibilities:
• Dispatch requests promptly to various hotel departments
• Answer inbound phone calls in a timely manner
• Provide guests with information about hotel amenities




• Maintain records of all guest interactions accurately
• Conduct emergency call procedures when needed
Requirements:
• Previous related experience is an asset
• Robust clerical and organization skills
• Excellent communication abilities in English
• Bilingualism is favorable
• Familiarity with Kanata and Ottawa surroundings is a benefit
Utilize your interpersonal skills and attention to detail to enhance the guest experience at Brookstreet Hotel.
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📌 Part Time Guest Experience Associate (Ottawa)
🏢 Brookstreet Hotel
📍 Ottawa