Lead the action at Activate's Coquitlam store as a Team Lead, driving exceptional customer experiences and operational excellence in this full time position. Inspire your team and enhance every interaction with enthusiasm and expertise.

In this pivotal full-time role, you will report directly to the Store Leader, ensuring smooth operations while guiding both customers and Game Facilitators. Your leadership will foster a positive environment, coordinating the team's efforts to tackle challenges and elevate the customer experience. As the first contact for escalated issues, your problem-solving skills will be crucial in maintaining operational success across all rooms.

Key Responsibilities:



• Answer customer inquiries via phone and email • Oversee daily cash operations and invoicing tasks • Resolve customer complaints promptly • Train and mentor recent team members • Maintain inventory tracking and cleaning operations

Requirements: • 1-2 years of leadership experience preferred • Flexible availability for various shifts • Proficiency in MS Office Suite • Strong customer engagement skills • Familiarity with maintenance tools and processes

Bring your dynamic spirit and leadership to Activate, as you inspire your team and ensure exceptional operations in Coquitlam. #J-18808-Ljbffr

📌 Team Lead for Activate in Coquitlam (Winnipeg)
🏢 Activate
📍 Winnipeg