Join Veriforce as a Data Verification Specialist in Calgary, where your attention to detail ensures data accuracy in high-risk industries. Provide essential customer support while verifying critical information every day.
This permanent role reports to the Data Verification Team Lead and involves verifying customer-submitted data against uploaded documents. Your expertise will be vital in offering product support and resolving any related issues via email and phone. The focus is on delivering exceptional service while maintaining compliance in a SaaS environment.
Key Responsibilities:
• Verify customer data against uploaded documents
• Record transparent notes on support queries
• Provide high-quality customer support via phone/email




• Resolve product issues and follow up for resolution
• Communicate errors and troubleshoot platform problems
Requirements:
• 2-5 years of customer service experience preferred
• High school diploma or GED required
• Fluent in written and spoken English
• Strong attention to detail in data analysis
• Proficient in Microsoft Office applications
Your attention to detail and strong customer service skills will enhance data integrity and compliance at Veriforce.
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📌 Data Verification Specialist in Calgary
🏢 Cognibox
📍 Calgary