Paymentus Holdings Inc. is seeking a Production Support Engineer to provide Tier-3 escalation support and platform reliability expertise for the Paymentus application. The role requires deep-dive RCA, advanced SQL, log/code analysis, and collaboration with core development teams to drive permanent resolutions. The ideal candidate will design automation to reduce toil, mentor Tier 2 Analysts, and communicate complex findings clearly to clients and stakeholders.
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📌 Production Support Engineer: Incident Response & Automation (Winnipeg)
🏢 Paymentus Holdings
📍 Winnipeg
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