Elevate customer satisfaction in a national role at Imperial Dade. As a Customer Experience Professional, you will connect with customers, resolving inquiries while streamlining their journey through our services.
In this pivotal role, you'll be enhancing the customer journey across Canada for Imperial Dade. With responsibilities that encompass communication, order processing, and cross-department collaboration, you will foster loyalty and increase performance goals. Utilize your skill set to identify customer needs and suggest improvements seamlessly.
Key Responsibilities:
• Answer customer inquiries via calls and emails nationally
• Process manual and electronic orders promptly
• Maintain stock and follow up on open orders




• Collaborate with internal teams for customer feedback
• Proactively resolve customer issues with management support
Requirements:
• 1-3 years in customer service experience required
• Strong communication and organization skills
• Ability to work in a fast-paced workplace
• Proficient in Microsoft Office and relevant systems
• Demonstrated problem-solving and teamwork capabilities
Utilize your customer experience skills with Imperial Dade in Calgary, helping enhance service excellence.
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📌 Customer Experience Specialist at Imperial Dade (Edmonton)
🏢 Imperial Dade
📍 Edmonton