Coach is a global fashion house founded in Recent York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive, courageous spirit of our hometown, we create beautiful, lasting pieces that let you be yourself.

The Sales Associate acts as the front‑line ambassador for the Coach brand. You deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations—combining luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue.

Key Responsibilities

- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
- Build lasting client relationships through personalized styling, product expertise, and fashion advice.
- Drive sales through cross‑selling, upselling, and tailored recommendations.
- Utilize mobile POS, clienteling tools, and social selling platforms (including short‑form video) to capture data and encourage repeat purchases.
- Develop and execute personal sales plans; meet or exceed individual and team KPIs.
- Source new customers, maintain relationships, and follow up to close sales.
- Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
- Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
- Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.
- Process transactions efficiently (purchases, returns, exchanges, online pickups).
- Support inventory cycles: receive shipments, stock shelves, and manage product movement.
- Assist teammates in functional areas as required.
- Foster a collaborative, trust‑based environment; encourage team performance.
- Participate in brand initiatives, training programs,



and inclusion activities.
- Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.

Required Qualifications

- 1+ year of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.
- Experience with POS operation and basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use, and reading price/release sheets.
- Strong English language proficiency.
- Ability to work in a quick‑paced environment.
- Luxury retail background, social media savvy, experience with live‑stream shopping or video demos, clienteling and data acquisition skills (preferred).
- Strong English language proficiency (for EU).

Schedule: Ability to work a flexible schedule to meet business needs—including nights, weekends, peak‑busy season, and high‑traffic retail days (including, but not limited to, public holidays).

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs., occasionally) and to climb, bend, kneel, and maneuver sales floor and stockroom.

Coach is an equal‑opportunity and affirmative‑action employer. All employment decisions are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position and are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.

Base Pay Range

$17.60 - $22.00 per hour

Benefits

- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid paternity and maternity leave
- Commuter advantages
- Disability insurance
- Tuition assistance

#J-18808-Ljbffr

📌 Sales Associate I (Mirabel)
🏢 JARAL FASHIONS
📍 Mirabel